NCCPSS Values & Code of Ethics

WellSurgent understands values can be a guiding mechanism in an individual's life and that an organization can also utilize values as an orientation device. To learn more about WellSurgent's organizational values view our About Us page.

The North Carolina Certified Peer Support Specialist Program is an important initative that WellSurgent supports by offering approved trainings. Our Executive Director, Patty Schaeffer, is a NCCPSS herself. She is required to adhere to the North Carolina Certified Peer Support Specialist Values and Code of Ethics. Read through the Values and Code of Ethics below. You can find a downloadable PDF copy here.


  • People have the right to be treated with dignity and have their individual human rights respected.
  • Self-directed recovery does happen, with or without professional help.
  • Sharing our recovery experiences fosters mutual relationships, reduces isolation, Inspires hope, and strengthens the ongoing recovery process.
  • Individuals have the right to live the full and meaningful lives they envision for themselves.
  • People have the right to make their own choices about their treatment even if others think their decisions are wrong
  • Peer Support values the importance of community building and natural supports (family, church, NA, AA, friends, etc.).

Code of Ethics

  • Attention to self-recovery is critical to the performance of duties as a Peer Support specialist(s) (PSS). When changes in recovery occur, the Peer Support Specialist will take personal responsibility to seek support.
  • PSS are honest in their interactions; keeping it simple, keeping it real.
  • PSS relationships are mutual learning experiences.
  • PSS have a responsibility to support people to use their own voices to advocate for the principles of human dignity, self- determination, and empowerment.
  • PSS honor commitments made to peers. PSS strive to always explore and ask open ended questions rather than making assumptions. PSS explore alternatives and options with peers rather than giving advice.
  • PSS support people to make their own choices, honoring self-determination. The PSS does not put his/her agenda ahead of the peer’s agenda.
  • PSS negotiate within the relationship with peers in order to facilitate peer choice and shared power.
  • PSS avoid power struggles and favoritism.
  • PSS will not exploit, devalue, manipulate, abuse, neglect, or ignore a peer.
  • PSS and peers will not loan or borrow anything from each other; especially not money.
  • PSS will not establish romantic relationships with peers and will refrain from intimate or sexual activity with peers.
  • PSS avoid dual relationships; when they are unavoidable, appropriate boundaries are established within the relationship with the support of the supervisor.
  • PSS will not violate a peer's confidentiality except when required by law.
  • PSS does not accept or give gifts, if allowed by the agency, must be clearly related to the peer's recovery process.
  • PSS do not take peers to their homes; any exception to this must have written agency approval.
  • PSS do not hire peers to work for them if they are currently receiving services from their agency.
  • PSS's documentation in the agency record is person-centered, strength-based and done with the peer whenever possible.
  • PSS take responsibility for their own professional development and are proactive about expanding their knowledge and honing their skills with continuing education and training.
  • PSS have a responsibility to educate themselves about available community resources and to establish helpful contacts in the community.
  • PSS do not make medical diagnoses.